GET IN TOUCH
Have questions about your order, or a general enquiry?
No, our products are only available to purchase by qualified beauty professionals. Gel polish must be applied by a professional nail technician who is aware of the safety protocols and curing times required.
Our HEMA Free range will be launching Summer '23 and is also Di-HEMA, HPMA & IBOA free. Manufactured in Europe to ISO 22716 standards by law, consists of highly pigmented gel colour, mesmerising shimmers and our brand new product FLEX & BOOST™ designed to strength and promote growth of natural nails. Infused with Vitamin E, FLEX & BOOST™ also conditions during wear, leaving nails strong, long and most importantly, healthy.
The rest of our products contain low levels of HEMA and must not be used on those with acrylate sensitivities.
We recommend using SunUV lamps, you can purchase the Sun7 model directly from our website here Our gels have been thoroughly tested with these lamps and the range is relatively inexpensive and efficient, allowing you to try our gels without the additional cost of an expensive lamp.
We advise using a 36W UV/LED lamp with a minimum of 365 + 405 nanometers to provide proper curing of our products. Anything less powerful than this may result in improper curing.
We also advise curing BUILD & BOOST™, our builder gel in a bottle in a lamp with a 99 second low heat mode, this helps to prevent heat spikes and ensure the product is fully cured.
Our HEMA free collection cure at 90 seconds per cure.
Due to the absence of HEMA, it is important that the nail is fully prepped before application to aid adhesion and increase longevity. Follow our tips below to help your HEMA free set last!
Nail Preparation
Applying FLEX & BOOST™
Applying Superbond Base Coat & HEMA Free Gel Colour
Full ingredient lists for our products are found on each individual product listing page, on the reverse of our bottles and on our Product Safety Assessment page.
Yes! We are PETA vegan and cruelty free certified. All of our products, including our brush hairs are vegan and cruelty free. We pledge to never feature any animal derived products in any of our products.
Please head over to our blog post to get the full lowdown on where our products are manufactured.
Yes, our products are registered with the Cosmetic Product Notification Portal under 'Twenty® Professional Gel Polish.'
Yes. Our products are classed as 10-free which means they are free from the toxic substances formaldehyde, toluene, parabens, camphor, formaldehyde resin, dibutyl phthalate (DBP), xylene, phthalates, triphenyl phosphate (TPHP), tert-butyl hydroperoxide (TBHP), TPO and ethyl tosylamide.
All cosmetic products sold in the UK and EU must be assessed according to the EU 1223/2009 EU Cosmetic Regulations and ours are no exception. All of our products have been assessed by a third party, unbiased and qualified safety assessor and have been approved for sale and certified that they contain no harmful ingredients.
Download our safety assessments here.
Yes, our products do not contain TPO.
Yes. Proper application of UV gel polish products is absolutely essential in avoiding allergic reactions. Click here to read or download our application guides and watch our application videos.
Remove the product immediately and cease continued use. If necessary, seek medical advice. Please contact us via email at hello@twentypro.co.uk to inform us of any suspected allergic reaction to any of our products. It is law that a cosmetic retailer must properly log and investigate any adverse reactions to their products, so please be prompt in informing us of any reactions you may experience.
To minimise the risk of allergic reactions, we recommend taking the following precautions:
1. Always wear non permeable, nitrile gloves when handling uv curable gels
2. Avoid contact with the skin, if contact occurs, remove immediately
3. Do not cure nails with any product on the skin
4. Cure in a 36W UV/LED lamp with 365 +405 nanometers. Click here to see our list of tested lamps. Follow the curing times for each of our products listed on each product page and on the directions label on the product.
5. If hands are removed from the lamp at any point during the curing process, make up any lost seconds with another round of curing. It is not possible to over cure our products
6. Remove your gloves using a 'no touch method' i.e. do not pull from the fingertips where you could touch transferred product, pull down from the wrist, turning the glove inside out and dispose of in general waste. Always use a fresh pair of gloves for each client.
7. Always wash both yours and your client's hands with warm, soapy water after the final application of top coat and before any hand creams or cuticle oils are applied
8. Our products are for use by qualified nail professionals only
To minimise the risk of allergic reactions, we recommend taking the following precautions:
1. Always wear non permeable, nitrile gloves when handling uv curable gels
2. Avoid contact with the skin, if contact occurs, remove immediately
3. Do not cure nails with any product on the skin
4. Cure in a 36W UV/LED lamp with 365 + 405 nanometers. Click here to see our list of tested lamps. Follow the curing times for each of our products listed on each product page and on the directions label of the product.
5. If hands are removed from the lamp at any point during the curing process, make up any lost seconds with another round of curing. It is not possible to over cure our products
6. Remove your gloves using a 'no touch method' i.e. do not pull from the fingertips where you could touch transferred product, pull down from the wrist, turning the glove inside out and dispose of in general waste. Always use a fresh pair of gloves for each client.
7. Always wash both yours and your client's hands with warm, soapy water after the final application of top coat and before any hand creams or cuticle oils are applied
8. Our products are for use by qualified nail professionals only
BUILD & BOOST™ is what you would refer to as a traditional 'builder in a bottle'. It does not require a primer or base coat and can applied directly to the natural nail. It can also be used as a superstrength base under gel colour.
BUILD & BOOST™ is perfect for strengthening natural nails as well as building long extentions using tips or forms.
BUILD & BOOST™ can be infilled of soaked off with acetone.
BUILD & BOOST™ contains HEMA.
FLEX & BOOST™ is our HEMA free bottled builder gel and is also free from Di-HEMA, HPMA & IBOA. We recommend using the HEMA free Superbond Base Coat to offer greater adhesion and longevity.
FLEX & BOOST™ is great for adding strength to natural nails but we do not recommend building long extensions with tips or forms du to its lower viscosity.
FLEX & BOOST™ can be infilled of soaked off with acetone.
Due to the absence of HEMA in this product, it is important that the nail is fully prepped before application to aid adhesion and increase longevity. Follow our tips below to help your HEMA free set last!
We don't recommend building long extensions with FLEX & BOOST™ due to its lower viscosity. For long, strong overlays, try our range of BUILD & BOOST™ products.
Yes, both products can be infilled.
All our products soak off with 100% acetone. Ensure you have filed off enough product to allow the acetone to penetrate deep into the product to aid removal. We recommend filing off 70-80% of the gel overlay before soaking off. An E-file will help to speed up the removal process.
If the product is not fully removed after the first round of soak off, rewrap the nails and soak again. Ensure the nails are tightly wrapped in foil with the shiny side facing inwards to aid the natural heat conduction from the body, this will help to speed up the process.
We begin preparing your order as soon as it is placed to ensure it is despatch as quickly as possible, so it is not always possible to cancel an order once it is placed. However, if you do place an order in error, or entered the wrong delivery address, please contact as us soon as possible at hello@twentypro.co.uk and we will endeavour to help you with this matter.
Please refer to our dedicated delivery page for up to date delivery options.
Yes, head over to our Delivery page to check shipping charges. Please note local customs charges may apply.
Due to the personal nature of our products and for health and safety reasons, we do not offers returns on any of our products. Please refer to our dedicated returns page for further information.
Occasionally, products can be damaged in transit. While we endeavour to pack our products as securely as possible, sometimes damage is unavoidable and out of our control. If you do receive a faulty or damaged item, please email us with a photo of the damaged product at hello@twentypro.co.uk and we will happy to assist you with a replacement.
All our discount codes are valid for one order per customer only. If your code is not working, it is likely that you have used it previously or that the code has been entered incorrectly. Please check and try again, alternatively please email us at hello@twentypro.co.uk and we'll be happy to assist.
Yes! We're proud to be partnering with Klarna so you can pay in three, easy instalments. Head to our dedicated KLARNA page to find out more.
Yes! We are beyond thrilled that you've chosen to purchase from TWENTY™ and we want to keep you coming back for more! That's why we've launched a supermarket-style rewards programme, TWENTY™ RISE that offers points for every pound you spend, for you to redeem against future orders. For more information on TWENTY™ RISE, click here.
Have questions about your order, or a general enquiry?